Frequently Asked Questions

Explore our eSIM FAQs to learn everything you need to know - from setup and activation to device compatibility and managing your data plans - so you can enjoy seamless connectivity wherever you go.

An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. It is built into your device and can be programmed with multiple carrier profiles.

Most modern smartphones, tablets and some smartwatches support eSIM, including iPhones from the iPhone XS and XR onwards, Google Pixel devices from the Pixel 3 onwards, and Samsung Galaxy devices from the S20 series and newer (including Fold and Flip models). Many newer iPads with cellular capability also support eSIM, along with selected smartwatches such as Apple Watch and Samsung Galaxy Watch models with cellular support. As compatibility can vary by region and carrier, we recommend checking your device settings for options such as “Add eSIM” or “Add mobile plan,” or referring to the manufacturer’s specifications to confirm support.

Activating an eSIM typically involves scanning a QR code provided by your carrier, entering an activation code, or using a carrier’s app. The process varies slightly depending on your device and network provider.

eSIM Activation Guide

Yes, many devices allow multiple eSIM profiles, so you can have multiple phone numbers or plans on a single device. You can switch between them easily without swapping physical SIM cards.

Absolutely! eSIMs are encrypted and provide the same level of security as physical SIMs. They are reliable for calls, texts, and mobile data, and carriers ensure seamless connectivity across their networks.

To make sure your device is ready for eSIM, please check our full device compatibility list before completing your purchase.